![]() ![]() Most videos play but stop and start or jump to the next episode. See supported browser versions here.ĭisable any browser extensions (or try incognito mode). If you are on a computer using a browser: Please see the Android or iOS section of our Knowledge Base. On your console, clear your CACHE, and then delete the APP DATA (in that order) before uninstalling, deactivating/unlinking your device from the My Devices page, and reinstalling the Crunchyroll app. For instructions on how to change your autoplay settings please go here. Please go into your Firefox settings and allow autoplay on Crunchyroll. Video is frozen!ĭue to a recent update your autoplay settings may have changed. Videos on Firefox are playing only audio. If it's just one video then you should contact us to tell us the specific video you had trouble with, as well as what device you are watching on, so we can check the encoding of the video. This issue may commonly occur on series such as Mob Pyscho 100, Konosuba, Re:Zero, and any other series with international dubs. (If you are attempting to view English dubs, make sure your preferred language is set to English) In order to view these International Dubs you will have to make sure the dubbed language matches your preferred language in your settings. Please first check if the season for the show you are attempting to view is dubbed in another language. All videos work except one specific video/series. ![]()
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